2 Peachtree Street, NW, 33rd Floor
Atlanta, Georgia 30303
1-866-552-4464 (Option 4)

GeorgiaCares Program: State Health Insurance Assistance Program (SHIP) 

GeorgiaCares is a public-private partnership, administered by the Georgia Department of Human Services (DHS) Division of Aging Services (DAS). GeorgiaCares provides free, unbiased and factual information and assistance to Medicare beneficiaries and their caregivers with health and drug plans. GeorgiaCares is the State Health Insurance Assistance Program (SHIP) for Georgia.

GeorgiaCares helps people with Medicare understand their benefits and make informed decisions about health care options.   

  • GeorgiaCares counseling services are free.
  • GeorgiaCares provides non-biased opinions.
  • GeorgiaCares is not affiliated with any insurance company.
  • GeorgiaCares does not sell or solicit any type of insurance.
  • GeorgiaCares counselors can help people with Medicare:
      • Understand your health plan choices
      • Enroll in a Medicare plan that meets your needs
      • Review Medicare Summary Notice(s)
      • Review Explanation of Benefits
      • Sort through medical bills and assist in filing Medicare claims and appeals
      • Help you apply for financial assistance programs to reduce Medicare out-of-pocket expenses

"If this service were not available, I think that I would have been in worse shape than I am now."

- Francine Dent, Medicare Beneficiary

Local assistance is available for health insurance related issues including Medicare, Medicaid, prescription drug assistance programs, financial assistance programs, and long-term care insurance. GeorgiaCares services are provided through four (4) Area Agencies on Aging (AAA), Action pact, Inc. in South Georgia, the Senior Citizens Council of Greater Augusta and the Central Savannah River Area (CSRA), Georgia, Inc., and the Georgia Legal Services Program (GLSP) in the Atlanta metro area. For information on one-on-one counseling sessions or community education events in your area, call 1-866-552-4464 (Option 4).

How You Can Help

 volunteer helping beneficiary

Volunteer Opportunities

Are you interested in helping seniors and individuals with a disability but feel like you don’t have enough time? GeorgiaCares has multiple volunteer opportunities to fit your busy schedule. You can make a difference for people with Medicare. 

Learn more about how you can help


 beneficiaries sharing testimonials on mobile device

Tell Your Story

Did your recent experience with GeorgiaCares encourage you to take control of your health care? Sharing your story can empower others to make good health care choices and potentially save money on health care costs by contacting GeorgiaCares.

Share your story

Medicare Beneficiaries at a Glance

centers for medicare and medicaid infographic
The Centers for Medicare & Medicaid Services (CMS) has published a new infographic with summarized information about beneficiaries in the Medicare program. The Medicare Beneficiaries at a Glance infographic includes information on types of Medicare coverage, utilization of healthcare services, average cost for specific services, top chronic conditions, beneficiary satisfaction and access to care, and usual source of care for calendar year 2016. For example, did you know that 3.7 million individuals enrolled in Medicare in 2016? Or that the top chronic condition among Medicare beneficiaries is high blood pressure?

To find these and other statistics, please visit the Medicare Beneficiaries at a Glance Infographic.

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News and Updates

Reinstatement of Medicaid Benefits
The state Department of Community Health will send renewal notices to 17,000 Medicaid recipients that were disenrolled yearlier this year. Read the news article here.

G.R.E.A.T. Newsletter
May/June 2019 - (Archive)

2019 Medicare & You Handbook
The 2019 Medicare & You Handbook is now available.

GeorgiaCares Outreach Events
Find a Medicare Outreach Event or Presentation in your area